Frequently Asked Questions
- What is Performer Notification?
-
Performer Notification is a free application that allows users to easily track when
their favorite live cam models are online. It works like many of the Instant Messenger
clients that you may already be familiar with. Simply add performers to your buddy
list and you will be immediately informed of their current status and alerted when
they come online.
- How many performers can I track?
-
In the current version of Performer Notification we are limiting the number of performers
that each user can monitor to 20. If you find that isn't enough,
send us a note and let us know so we can consider raising that limit in
future versions.
- What sites does Performer Notification support?
-
Currently we support the following sites:
- LiveJasmin.com
- JOYourSelf.com
- LiveSexAsian.com
- LivePrivates.com
- MaturesCam.com
- MyCams.com
- LSAwards.com
- CameraBoys.com
- Do I have to be a member of these sites to use Performer Notification?
-
No, but that's where all the fun is... If you are a non-member you can still use
Performer Notification. To go to the non-member chat area, right-click on a performer
in the main Performer Notification window and select "Go to non-member chat".
- Whenever I click on a performer I am always sent to LiveJasmin.com. What should
I do?
-
Don't worry... All the sites that we currently support allow you to use your login
and credits on LiveJasmin.com, and any performer who is online will be available
there. Simply login to your account like you would on your preferred site.
- Does Performer Notification contain spyware/malware/adware?
-
No. Performer Notification is 100% free of any spyware, malware, adware, crapware,
evil-ware, or any other such nasty stuff. Totally safe. No hidden pop-up ads waiting
to surprise you. We want users to have a great experience using Performer Notification
so you wont find any of that garbage here!
- How can Performer Notification be free? How do you make your money?
-
We are able to offer Performer Notification at no cost to our users because we are
paid by the performer networks to provide this service. Users of Performer Notification
are able to find their favorite performers more quickly and easily, providing obvious
benefit to both user and performer alike. Enjoy Performer Notification with complete
confidence that it will remain a free service to end-users.
- Can I turn off alerts?
-
Of course. Right-click the Performer Notification icon in the System Tray, and select
Options from the Tools menu. Then uncheck the box that says 'Display alert when
performer status changes' and click OK.
- Can I have a more discreet alert (no performer image)?
-
Yes. Right-click the Performer Notification icon in the System Tray, and select
Options from the Tools menu. Then uncheck the box that says 'Show performer picture
in alert' and click OK.
- Why do certain performers have 'No Image' instead of their thumbnail?
-
This can happen for many reasons. When you add a new performer to your buddy list
we attempt download their image from their profile. If there is a problem for any
reason during this process we will substitute 'No Image' in place of their photo.
- I added a performer who is online and they appear to be offline in the Performer
Notification window. Is there a problem?
-
Sometimes it can take a few minutes for a new performer to display correctly. This
is normal and the status should be reflected correctly after a few minutes.
- All the performers in my list appear offline and never seem to come online even
though I know that they are. What’s wrong?
-
The most common reason for this problem is that your system clock is not set properly.
Performer Notification relies on a somewhat accurate clock in order to function
properly. Please make sure that your system clock is set to the proper date and
time and try again.
- Do I have to uninstall the previous version of Performer Notification before I upgrade?
-
No. After downloading the latest version of Performer Notification simply double
click the install file. During the course of the upgrade the old version will be
uninstalled and the new version installed in its place.
- Will my current performer list be saved when I upgrade?
-
Yes. The upgrade process preserves your performer list.
- Will I be notified when a new version of Performer Notification is available?
-
Yes. Performer Notification automatically notifies you as soon as a new version
of the application is available for download.
- Can I check if there is a new version of Performer Notification manually?
-
Yes. Right-click the Performer Notification icon in the System Tray, and select
Check for Updates from the Tools menu.
- Do I have to upgrade to the latest version of Performer Notification?
-
We recommend that you upgrade to the latest version as soon as possible. Older versions
of the application will not be supported for very long after the new version is
released. This may result in older versions no longer functioning as intended.
- How do I uninstall Performer Notification?
-
While we hope that you never need to, removing Performer Notification is very simple.
Go to Start -> Settings -> Control Panel -> Add or Remove Programs. Then Select
Performer Notification and click remove. That’s it.
- I haven't uninstalled Performer Notification, but when I try to launch the application
I get an error saying that Performer Notification can't be found. What is wrong?
-
One possible explanation for this is that another user on your computer uninstalled
Performer Notification for their user account. The solution to this problem, regardless
of the cause, is to run the Install again and select "Repair" when prompted for
whether you would like to repair or remove the application.
- Why don't you specifically indicate when a performer is in private chat?
-
We are working on that feature right now in order to have it ready for an upcoming
release.
- I have an idea for a new feature. Where can I suggest it?
-
We love to hear from our users, especially if they have ideas on how we can make
Performer Notification better. You can send us
feedback
here. You can also get to this form by right-clicking on the PN icon in your systray
and selecting Send Feedback from the Help menu.
If your question is not answered here, please feel free to
contact us.